Send Case
Send your case your way
JU Genesis Lab excels in handling all digital dental cases with expertise and precision.





Request a pickup
Schedule an in-office pickup today and we’ll get started on your order the following business day.Package & Send A Case
Wet Impressions
To ensure the utmost protection and infection control, impressions and bites should be carefully dried and placed in a plastic bag. Additionally, it is vital to wrap your impression with a moist paper towel to maintain its necessary moisture. Please ensure that the prescription is kept separate from the impression bag.
Photos
We recommend enclosing photos, flash drives, or other materials in their own individual plastic bags for added security.
Articulator
For optimal protection during shipping, the articulator should be placed in the manufacturer's heavy-duty plastic container. If you do not have one, we advise investing in a container to safeguard your articulator.
Packing Box
All prepared items should be placed in a new or recycled JU Genesis Dental Laboratory box. If needed, use foam or other packing materials to securely cushion the items and prevent any movement or damage. You can place two boxes into each UPS Express bag and attach an airbill on top. When sending multiple UPS Express bags, tape them together and use a single airbill to save on costs.

Shipping Labels Request
Request shipping labels, and we will email them to you.Case Shipping FAQs
Option 1: Call us at Call us at (1-949-297-8668)
Option 2: Call FedEx directly and schedule a pick up 1-800-GoFedEx (800-463-3339)
Use a FedEx Drop Box Near you.
Option 1: Click here to use UPS or FedEx Tracking
Option 2: Call us at (1-949-297-8668)
See our turnaround time. This calendar will help you schedule your patients' return appointments. Please call us for any FREE RUSH cases. We will do our very best to help you serve your patients.